Question 1

Who is the Ratigan Funny Farm

Accepted Answer

Ratigan Funny Farm is NOT YOUR AVERAGE “SOAP COMPANY“ Each one of our products is curated to support particular ailments.

We (Courtney & Jayson) are a small, family-owned business dedicated to creating high-quality, natural Wellness Bars (soap) using ethically sourced ingredients whenever possible. We offer a variety of unique, handcrafted Wellness Bars (for body , face, and hair) and other specialty products all made with natural oils, essential oils (sourced through a co-op that supports small farms where the plants naturally grow-no industrial cultivation), and botanicals. Our mission is to provide customers with gentle, effective, and environmentally friendly cleaning solutions, while supporting farmers and artisans.

We ship via UPS whenever possible throughout the US. We also have a local pickup option.  (Tampa/Citrus Park/Lutz/Land O’ Lakes/Trinity/Odessa/Temple Terrace/San Antonio/Wesley Chapel/New Tampa.)  Additionally we have FREE local delivery.

Question 2

Where can I purchase Ratigan Funny Farm products?

Accepted Answer

We try to get involved in as many in person events that we can locally. We are always accepting orders at RatiganFunnyFarm.com! AND We are now LIVE on LittleBlueCart.com.

Question 3

What is Little Blue Cart?

Accepted Answer

Little Blue Cart connects conscious shoppers with progressive small businesses—including women-owned, BIPOC-owned, queer-owned, military spouse or veteran-led. Every business is vetted so you can shop your values with confidence, knowing your purchases support fairness, freedon, and a future for all of us. 
We believe every dollar is a vote for the world we want to live in. By turning everyday purchases into intentional action, we're building a movement of makers, dreamers, and doers who provethat when we shop small and shop our values, we can creat real, lasting change.

Question 4

What if I dont have Social Media, How will I know where Ratigan Funny Farm Events are located?

Accepted Answer

We try to keep our Eventbrite up to date with all of our in person events. The link can be found in the banner of our website OR you can click here: https://www.eventbrite.com/o/ratigan-funny-farm-115363443591

Question 5

Where does Ratigan Funny Farm Ship?

Accepted Answer

Through Wix we are able to ship throughout the United States.

Question 6

Where is the Ratigan Funny Farm based out of?

Accepted Answer

We are based out of the Tampa Bay Area in Florida, USA.

Question 7

Can I track my order?

Accepted Answer

Once your label is created you will receive an email with your UPS tracking number.

Question 8

What is the processing time after I order?

Accepted Answer

We currently operate on a 1-3 day processing time to fill and send out your orders. Delivery subject to currier, when possible we ship UPS ground.

Question 9

How do I pick up locally?

Accepted Answer

We can do a local pick up option at check out. Be sure to verify your address and telephone number at check out this is how we will reach out to you.

Please keep in mind that we do not have any rights to the pickup location. It is simply a public meetup location to avoid shipping delay and fees.

Question 10

Why are Prices higher on RatiganFunnyFarm.com?

Accepted Answer

Prices reflect higher on the website to allow us to ship our products throught out the US, while supporting our local community and other small businesses.

Question 11

Why didn’t my discount apply?

Accepted Answer

Any individual products that are on sale, the discount will apply at check out. For a coupon code, when at check out be sure to manually enter your coupon code for the discount to apply. We unfortunately we do not have a way to add a discount once payment is submitted.

Question 12

How do I get Free Delivery?

Accepted Answer

In order to qualify for free local delivery you have to be located within 10 miles of Arbor Square Publix in Land O Lakes, FL & place an order of $10 or more. The best way to check is to type in your address at check out. If you are within the radius it will show as an option. If you are outside of that radius, it will not show.  We are more than happy to deliver to a work addresses.

Question 13

Where does Ratigan Funny Farm source their essential oils?

Accepted Answer

We source our essential oils from a small co-op that supports the small ethical producers where the herbs naturally grow while still maintaining that proven tested quality (GC/MS Data and Safety Sheets).

To find individual oil information navigate to the shop page and select the 30ML refill and you can see the farm names and location.

Question 14

How do I know the individual benefits of each oil?

Accepted Answer

To find individual oil benefits navigate to the shop page and select the 30ML refill and you will be able to see each oils benefits and the original farm details.

Question 15

What is CrunchPerks.com?

Accepted Answer

CrunchPerks are Crunch Members exclusive access to discounts and special offers from over 1,600 local businesses!! When you navigate to the page you can put 'Ratigan Funny Farm' in the search bar and it should bring up your member exclusive code!

Question 16

I really like the Ratigan Funny Farm's shirts and stickers but want something custom can you help?

Accepted Answer

We know who can!

Samantha with Simply You Crations is the artist behind our visions. She provides great quality products and works with you to make your vision happen! IF your looking ofr custom work go check her out on Facebook and Instagram!

Question 17

Can I reuse my Reed Cap Diffuser

Accepted Answer

We love that you want to save the planet and recycle! YES you can reuse your Reed Cap Diffuser. To wash simply wash the glass with soap and water.  We recommend reusing the same scent due to the nature of the reed cap. However you may soak the reed cap in hot (NOT boiling) water for 2-3 minutes, repeating this step until the reed cap no longer has the original scent. Allow all pieces to dry completely. For best results, refill with pure undiluted essential oils. 
Disclaimer: Undiluted essential oils may cause skin irritation, it is recommended to wear Personal Protective Equipment when handling undiluted essential oils.

Question 18

Does the Ratigan Funny Farm Recycle?

Accepted Answer

We take pride in our recycle and upcycle efforts. We try to ensure all of our packaging is biodegradable and or reusable. Brown paper bags for in person events, cardboard product boxes, Amber glass spray bottles, glass jars, etc. We also reuse bubble wrap and other shipping material when able.

Question 19

What product should I get?

Accepted Answer

If you are not sure what you would like to try we do offer a sample bundle that includes most of our products. 
However, if you are looking for targeted support  please reach out via the contact us form so we may discuss further.

Question 20

What if I have skin sensitivity/allergies?

Accepted Answer

We craft our products with allergies in mind. We do understand allergies can be uncontrollable. Our soaps are made with buttermilk base that is free of parabanes, phosphates, phalates, SLS, and SLES. Additionally each product has a detailed description of each essential oil blend that is added.

Question 21

What is Cajeput(Tea Tree)?

Accepted Answer

Cajeput is an indonesian tea tree that has camphorous aromatics. Healthline posted an article referencing a couple studies on Cajeput. One in 2020 testing its effectiveness against COVID-19, and another in 2022 testing its antibacterial activity. Both studies and their sources can be found linked in the Healthline article below.

https://www.healthline.com/health/cajeput-oil

Question 22

Can I reuse my Ratigan Refresher bottle?

Accepted Answer

YES here on the Farm we really promote creative  repurposing, keep in mind if you would like to reuse it as a spray you may have to replace your spray top.

Question 23

What is the 2018 Farm Bill?

Accepted Answer

The 2018 Farm Bill is a bill that legalized hemp by removing it from the list of controlled substances. 
" In December of 2018, the 2018 Farm Bill was signed into law. It removed hemp, defined as cannabis (Cannabis sativa L.) and derivatives of cannabis with extremely low concentrations of the psychoactive compound delta-9-tetrahydrocannabinol (THC) (no more than 0.3 percent THC on a dry weight basis) from the definition of marijuana int he Controlled Substance Act (CSA)."

More details on this Farm Bill can be found here https://www.fda.gov/news-events/congressional-testimony/hemp-production-and-2018-farm-bill-07252019.

Question 24

Will my Tallow Cream melt?

Accepted Answer

Yes your Tallow Cream may melt if it reaches temperatures of 78 degrees or higher. If this happens, DON'T WORRY your product is still usable! Simply, mix the melted cream, and store in the fridge for a few hours or until firm, continue use as normal.

Question 25

Why do I feel a tingling or burning feeling when using my Wellness Bar?

Accepted Answer

Some essential oils are considered 'hot oils' and can cause a tingling sensation. In this case we recommend only using bars as directed and not use it on any sensitive areas.

Question 26

How should I store my Products?

Accepted Answer

Essential oils are highly concentrated mixtures of plant molecules obtained by distillation. Wit that aid plastic and essential oils do not mix!

While some plastics are made to be more resistant we recommend only storing wellness bars in glass or stainless containers or jars. Wellness Bars can but do not have to be stored in their boxes inside of a glass container.

All products in amber glass should be kept out of direct sunlight.

Ratigan Funny Farm

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